State Farm® Insurance Agent Jamie Barger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Kilgore
November 21, 2025
5
out of
5
rating by Linda Kilgore
"Most kindest people you all having working there ,Every time I have call and had any questions if they didn't know they answer they would say I will find out and call you back and they always did every one in your office needs a raise,Thank you for always being there for us"
Andrew Troyer
November 8, 2025
1
out of
5
rating by Andrew Troyer
"It’s time for the unvarnished truth about dealing with Jamie Barger & State Farm. I had a simple windshield claim. State Farm pushed Safelite, who installed non-OEM glass that broke my heads-up display. I called Jamie, who pretended to care and kept saying “they” were working on it, only to follow up with gaslighting, finger-pointing, and blame-shifting. After three weeks and countless calls to both State Farm and Safelite, nothing got fixed. Now imagine your house burns down or gets struck by lightning. I’m guessing they won’t be a good neighbor then either."
We responded:
"Your claim was filed on 10/6 and repaired by 10/11, though the wrong glass was installed. Because your vehicle has a heads-up display, OEM glass was required. Throughout numerous interactions, we followed protocol to coordinate with our glass vendor. Ordering and installing the correct OEM glass proved challenging, and I acknowledge the process was frustrating and longer than it should have been. We never ignored you or stopped pursuing a resolution. Our last update from the vendor on 10/23 confirmed the glass was on order and they were contacting you to schedule installation—though it seems communication fell short afterward. I have since escalated this with vendor management again today upon receiving this review as you did not contact the office directly. Please know we care deeply about our customers. Your case highlighted areas where we must improve vendor communication and claim handling to prevent this type of delay in the future. I sincerely apologize for the inconvenience this caused you. Over thousands of glass claims, issues like this are very rare, and yours has been an important learning opportunity for us. Please refrain from disparaging my entire profession with comments concerning serious homeowners claims. State Farm has assisted countless people through such catastrophes and will continue to do so. While your dissatisfaction with your experience is understandable, broad, callous generalizations about people and their professions reflect a lack of empathy and understanding. "
Kathy Taylor
November 4, 2025
5
out of
5
rating by Kathy Taylor
"Brett was very knowledgeable about all the services he offered. Brett handled all my questions in a very professional manner. Best prices for your needed services."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy Warner
October 29, 2025
5
out of
5
rating by Amy Warner
"Brett was very helpful and knowledgeable in helping us obtain new homeowners insurance and car insurance."
We responded:
"We're delighted to hear that Brett took great care of you. We look forward to working with you and appreciate your business. "
Elizabeth Carroll
October 29, 2025
5
out of
5
rating by Elizabeth Carroll
"Got a quote for auto insurance very quickly and switched to Jamie Barger State Farm in less than 5 minutes and cut my bill almost in half! Very happy and Anthony was very nice and helpful. Definitely recommend giving them a call for any of your insurance needs. Tell them I sent you!❤️❤️❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
John Mclean
October 29, 2025
5
out of
5
rating by John Mclean
"Quick and easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa Arrington
October 9, 2025
5
out of
5
rating by Melissa Arrington
"Steph is very friendly and knowledgeable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Malisa Miller
October 7, 2025
5
out of
5
rating by Malisa Miller
"Great company and representatives"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Oak “Oak'd” D
September 18, 2025
5
out of
5
rating by Oak “Oak'd” D
"Overall, wonderful experience. We talked over multiple prices and coverages to figure out what worked for me. These are the best prices ive found for my area!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rebecca DeHaven (Behaven)
September 16, 2025
5
out of
5
rating by Rebecca DeHaven (Behaven)
"Saving $1,035 a year was a surprise! My previous company was telling me they were canceling my policies, I called StateFarm for the easiest change of my life (69 yrs), and prepared to pay out. You will not regret trying StateFarm agent Jamie Barger!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sarah Russ
September 15, 2025
5
out of
5
rating by Sarah Russ
"I was in the market for new cheaper insurance and I spoke to Brett Harper as suggested by my mom. Which I’m glad I did. He was very transparent, respectful and to the point. Helped me really save and integrate a whole new policy that’s saved me over 100$ on my last quote with another company which I really needed. I definitely recommend this insurance. Please ask for Brett. He is upfront and completely to the point. Glad to be back."
We responded:
"We’re thankful for your feedback on your interaction with Bret! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Van Randall
September 2, 2025
4
out of
5
rating by Van Randall
"The agents in the office are very nice people.they did everything to help me and answered all my questions"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Israel Ephrem
August 29, 2025
5
out of
5
rating by Israel Ephrem
"Bret helped me through the whole process he was great! It was my first time ever getting a car and getting insurance & he was super patient, nice & explained everything to me in a way I understood! Thanks State Farm ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Love
August 29, 2025
5
out of
5
rating by Melissa Love
"They helped me get pet insurance for my dog and were very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Anthony Slagle
August 29, 2025
5
out of
5
rating by Anthony Slagle
"I walked into this Agency to try and save myself some money on car insurance back in December of 2024. I walked out saving myself money, and ended up with a job career. I give them an A + + !"
We responded:
"Thank you for your 5-star review! "
Emily Davis
July 18, 2025
5
out of
5
rating by Emily Davis
"They went above and beyond to make sure I was taken care of and got the best insurance I could get! Very friendly, great customer service! Very patient and understanding! Highly recommend this group of people to anyone!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mary Ragland
June 16, 2025
5
out of
5
rating by Mary Ragland
"Although I (thankfully) have not had any claims so far, the customer service from this agency has been outstanding. I switched from Geico, which provided me with absolutely no support when my vehicle was rearended due to no fault of mine. I have confidence in the staff with this agency that I would be much better supported and represented."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Chasity Owens
June 11, 2025
5
out of
5
rating by Chasity Owens
"It has been amazing working with Annessia with Jamie Barger. She was more caring and helpful than insurance I have been with for over 4 years. She work extremely hard to get my rate as low as possible which by the way was about 100 less with 1 more car than currently. I look forward to a long insurance relationship with these folks you should diffently check with them for insurance needs Update: still nothing but good things to say about this insurance office. I love them all it is like talking to a friend that is how comfortable they make you. I will stay as long as they will keep me lol!"
We responded:
"Chasity, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Carma Norris
June 11, 2025
5
out of
5
rating by Carma Norris
"I wouldn't want to go anywhere else, they are always able to help with all insurance, and if you need assistance they are always great to deal with."
We responded:
"Carma, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Melissa Turner
May 8, 2025
5
out of
5
rating by Melissa Turner
"State Farm with Jamie Barger is a great company to use for all your insurance needs. Our agent, Annessia, worked with us to save us money, and yet to be fully covered for our homeowners, our vehicles and more! They respond and help us quickly with any questions that we have. Our bi-yearly appointment with State Farm to go over all our policies was thoroughly completed by Annessia."
We responded:
"Melissa, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. Annessia is a fantastic asset to our team!"
Betsy Fritz
April 30, 2025
5
out of
5
rating by Betsy Fritz
"Super group to work with and very helpful! Give them a call!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brittany Kern
April 1, 2025
5
out of
5
rating by Brittany Kern
"Always willing to answer any questions I have and does the best for what I’m needing! Highly recommend"
We responded:
"Thank you, Brittany! I'm glad to hear that you're satisfied with the service and that I could assist with your needs. Your recommendation means a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ernie Hladick
March 17, 2025
5
out of
5
rating by Ernie Hladick
"When we moved to Abingdon 5 years ago, our realtor recommended Jamie Barger agency for our insurance. He said you will get the best price and service in the state of Virginia. He was not wrong. Everyone in the office has been extremely helpful and professional. When we filed a claim, they helped us get it settled so that we could get the necessary repairs done quickly. I would recommend the Jamie Barger agency for all of your insurance requirements."
We responded:
"Thank you, Ernie, for sharing your experience! I'm glad to know that our team has been able to provide you with helpful and professional service over the years. It's great to hear that we could assist you in settling your claim efficiently. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help with all your insurance needs!"
Druid Caudill
March 7, 2025
5
out of
5
rating by Druid Caudill
"Fantastic experience, Lisa Lockheart has been extrememly helpful, attentive and took care of all my needs for home and auto insurance- would recommend to all my friends and family!"
We responded:
"Thank you, Druid, for sharing your fantastic experience! I'm happy to hear that Lisa was extremely helpful and attentive in taking care of your insurance needs. Your recommendation to friends and family means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Angela Marie
January 31, 2025
5
out of
5
rating by Angela Marie
"Prompt with responding to calls and emails and so dependable! I did not have to follow up or wait or worry about a thing. They quickly were able to submit several quotes to me with different coverage options for mortgage and auto. I received quotes from 4 different insurance companies and State Farm had by far, the best policies for the most affordable price."
We responded:
"Angela, thank you so much for sharing your experience! We're thrilled to hear that our team was prompt, dependable, and able to provide you with the best coverage options. It’s great to know that we stood out with the most affordable policies! We truly appreciate your review and are always here to help with any future insurance needs. Thanks again for choosing us!"